Homeless/Runaway Emergency Action Response Team (HEART)

HEART is a crisis response program that offers 24 hour services to homeless and runaway youth (under the age of 18) and their caregivers in Butte County.

How does it work?

The HEART program provides physical and emotional safety to youth experiencing a homeless or runaway episode, and works to reunite runaway youth with their families and strengthen family bonds. HEART promotes stable living conditions for runaway and homeless youth, including youth that are at risk of separation from their families. In collaboration with the youth and their family, HEART designs, implements, and maintains a service plan that is responsive to the unique needs of runaway and homeless youth in Butte County.

What is the benefit?

To provide safety for youth and family members of youth experiencing homelessness or a runaway episode so that they can acquire the skills, resources and opportunity they need to transition into healthy independent living, adulthood and/or return to their primary caregiver. Services are driven by the client and their individual goals.

Who is eligible?

HEART services are funded through the federal Runaway and Homeless Youth (RHY) division of the Health and Human Services Administration and made available to youth under the age of 18 and their families dealing with issues of runaway and homelessness.

How long does it take?

Youth can be in services for a short period of time to resolve a crisis, or referred for long term clinical and case management services, depending on the youth’s identified needs.

For More Information

Phone: 1-877-4-RUN-AWAY (1-877-478-6292)

Scope of Service (PDF)

This website is supported by Grant Number 90CY7513 from the Family and Youth Services Bureau within the Administration for Children and Families, a division of the U.S. Department of Health and Human Services. Neither the Administration for Children and Families nor any of its components operate, control, are responsible for, or necessarily endorse this website (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided). The opinions, findings, conclusions, and recommendations expressed are those of the author(s) and do not necessarily reflect the views of the Administration for Children and Families and the Family and Youth Services Bureau.